PROCESSING TIME Most candles are made to order. Orders ship within 1–2 business days (2–4 during peak/holiday periods). SHIPPING OPTIONS & COST Free Standard Shipping on U.S. orders $15+. Orders under $15: calculated at checkout. Expedited options (e.g., 2-Day, Overnight) shown at checkout. DELIVERY ESTIMATES Standard: 4–8 business days after dispatch. Expedited: shown at checkout. Estimates exclude weekends/holidays and may vary due to carrier delays or weather. TRACKING You’ll receive a shipment confirmation email with tracking as soon as your order leaves our studio. WHERE WE SHIP We currently ship to all U.S. states (including AK/HI and most APO/FPO). If your address isn’t supported at checkout, contact us. ADDRESS ISSUES & LOST/DAMAGED ITEMS If your address needs a correction, reach out ASAP—we can’t reroute once shipped. If an item arrives damaged or your package is lost in transit, contact us within 7 days of the carrier’s delivery update and we’ll make it right. For any questions, please use the Contact page.